Terms of service

Overview

This website is operated by Misipasta LLC. Throughout these Terms, “Misipasta LLC,” “we,” “us,” and “our” refer to Misipasta LLC and its affiliates.

By visiting our site, creating an account, placing an order, or otherwise using our website or services, you agree to these Terms of Service and any policies incorporated by reference. If you do not agree, please do not use the site or services.

We may update these Terms from time to time by posting a revised version on this page. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.

Our online store is hosted by Shopify Inc., which provides the ecommerce platform we use to sell our products.

Online Store Terms

By using this site, you represent that you are at least the age of majority in your jurisdiction, or that you have permission from a parent or legal guardian.

You may not use our site, services, or products for unlawful or unauthorized purposes, violate applicable law, transmit malicious code, or interfere with the security or operation of the site.

We may suspend or terminate access for violations of these Terms.

General Conditions

We may refuse service, cancel orders, restrict access, or discontinue any part of the site or services where permitted by law.

You may not copy, reproduce, resell, exploit, or commercially use any part of the site, its content, or our services without our prior written permission.

Use of the site does not grant you ownership of any Misipasta LLC intellectual property.

Products and Availability

We may offer pasta, sauces, pantry items, specialty foods, gift sets, books, kitchen tools, merchandise, and other products.

Products may be available only online, only at certain locations, seasonally, for a limited time, or in limited quantities. We may change or discontinue products, limit quantities, or restrict sales by customer or location.

We make reasonable efforts to present product descriptions, ingredients, photographs, packaging, sizes, colors, and other details accurately, but actual products may vary.

Prices, descriptions, and availability may change without notice.

Food Products, Ingredients and Allergens

Our food products may contain or come into contact with common allergens, including wheat, gluten, milk, eggs, soy, peanuts, tree nuts, sesame, and other ingredients.

Ingredient and allergen information may change as recipes, suppliers, or manufacturing practices change. If you have a food allergy, intolerance, dietary restriction, or medical concern, you are responsible for reviewing available product information before purchasing or consuming an item.

Products should be stored, prepared, and consumed according to any instructions provided.

Orders

We may accept, decline, limit, or cancel an order, including orders we reasonably believe are intended for unauthorized resale or distribution.

Purchase limits may apply by person, household, account, payment method, billing address, or shipping address.

If we modify or cancel an order after submission, we may contact you using the information provided with the order.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

Billing and Account Information

You agree to provide accurate and current billing, shipping, payment, and account information and to update it as needed.

You represent that you are authorized to use any payment method submitted with an order.

Applicable taxes, shipping charges, and other required fees will be shown before you complete your purchase.

Pricing and Promotions

Prices are listed in U.S. dollars unless otherwise stated and may change without notice.

Promotions, discount codes, gifts with purchase, and free-shipping offers may be subject to eligibility requirements, purchase thresholds, expiration dates, exclusions, and other conditions. Unless stated otherwise, promotions may not be combined.

We may modify or end promotions and correct pricing or promotional errors where permitted by law.

Shipping and Delivery

Shipping options, estimated delivery windows, fees, and geographic availability are shown at checkout or in our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed.

Some products may require special handling because of temperature sensitivity, perishability, weight, size, or other characteristics.

We are not responsible for carrier delays or other delivery issues outside our reasonable control.

You are responsible for providing an accurate delivery address and making appropriate arrangements to receive your order.

Perishable and Temperature-Sensitive Products

Some products may be perishable or temperature-sensitive. You are responsible for promptly receiving, unpacking, refrigerating, freezing, or otherwise storing them as directed.

We are not responsible for deterioration caused by delayed retrieval, improper storage, an incorrect address provided by the customer, or other circumstances outside our reasonable control.

If an order arrives damaged or compromised, contact us promptly with your order details and photographs, where appropriate.

Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Return or Refund Policy.

Because many of our products are food items, perishable goods, or consumable products, some purchases may not be eligible for return.

Nothing in these Terms limits rights available to you under applicable law.

Gifts and Gift Orders

We may offer gift sets, gift cards, digital gifts, corporate gifting, multi-recipient orders, gift messages, and related services.

You are responsible for providing accurate recipient, address, message, and delivery information.

Delivery dates are not guaranteed unless expressly stated. Custom, corporate, or large-volume orders may be subject to additional terms.

Gift Cards

Gift cards may be subject to additional terms provided at purchase and may not be redeemed for cash except where required by law.

You are responsible for safeguarding gift card information. We are not responsible for unauthorized use except as required by law.

Recipes and Culinary Content

Recipes, cooking instructions, videos, articles, photographs, serving suggestions, and other culinary content are provided for informational and inspirational purposes.

Results may vary depending on equipment, ingredients, technique, and other factors. You are responsible for following appropriate food safety practices and determining whether ingredients are suitable for you and your household.

Intellectual Property

All site content, including text, recipes, photographs, videos, graphics, illustrations, logos, trademarks, product names, packaging, designs, and copy, is owned by or licensed to Misipasta LLC and protected by applicable intellectual property laws.

You may use the site for personal, non-commercial purposes only.

Without our prior written permission, you may not reproduce, distribute, modify, publish, display, sell, license, create derivative works from, or commercially exploit our content or intellectual property.

User Comments, Reviews and Submissions

If you submit reviews, comments, photographs, ideas, suggestions, messages, or other content, you represent that you have the right to do so and that the content does not violate applicable law or another person’s rights.

You may not submit unlawful, misleading, defamatory, abusive, obscene, infringing, fraudulent, or malicious content.

By voluntarily submitting content to us, you grant Misipasta LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, distribute, and otherwise use that content in connection with our business and marketing, to the extent permitted by law.

We are not required to publish, maintain, compensate you for, or respond to submissions and may remove them at our discretion.

Third-Party Services and Links

Our site may link to or integrate with third-party websites, payment processors, delivery services, social platforms, applications, and other services.

We do not control and are not responsible for third-party content, privacy practices, security, availability, products, or services.

Your use of third-party services may be subject to their own terms and policies.

Personal Information

Our collection and use of personal information are governed by our Privacy Policy.

Errors and Inaccuracies

The site may occasionally contain errors or omissions relating to product descriptions, ingredients, pricing, promotions, shipping costs, delivery times, availability, or other information.

We may correct errors, update information, and modify or cancel affected orders where permitted by law.

Prohibited Uses

You may not use the site or its content:

For unlawful or fraudulent purposes
To violate applicable laws or regulations
To infringe intellectual property or other rights
To impersonate another person or provide false information
To harass, threaten, abuse, defame, discriminate against, or harm others
To transmit malicious code
To collect personal information without authorization
To spam, phish, scrape, crawl, harvest, or improperly access the site
To bypass or interfere with security measures
To disrupt the site or another user’s access
To use our content, data, imagery, recipes, or proprietary materials for unauthorized commercial purposes

We may restrict or terminate access for prohibited conduct.

Disclaimer of Warranties

To the fullest extent permitted by law, the site and services are provided “as is” and “as available.”

We do not guarantee that the site will be uninterrupted, secure, error-free, or always available.

Except as expressly stated by us or required by law, we disclaim all express and implied warranties relating to the site and services.

Limitation of Liability

To the fullest extent permitted by law, Misipasta LLC and its affiliates, owners, officers, directors, employees, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the site, services, or products.

Nothing in these Terms excludes liability that cannot legally be excluded.

Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Misipasta LLC and its affiliates, officers, directors, employees, agents, contractors, suppliers, and service providers from claims, liabilities, damages, losses, and reasonable costs arising from your violation of these Terms, applicable law, or third-party rights.

Severability

If any provision of these Terms is held unlawful, invalid, or unenforceable, the remaining provisions will remain in effect.

Termination

These Terms remain in effect while you use the site or services.

We may suspend or terminate your access if you violate these Terms or where otherwise permitted by law.

Provisions that by their nature should survive termination will remain in effect.

Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return or Refund Policy, and any other policies incorporated by reference, constitute the agreement between you and Misipasta LLC regarding the site and services.

Our failure to enforce a provision does not waive our right to enforce it later.

Governing Law

These Terms and any related agreements will be governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable law provides otherwise.

Consumer rights that cannot legally be waived remain unaffected.

Changes to These Terms

We may revise these Terms from time to time. The current version and its effective date will be posted on this page.

Contact Information

Questions about these Terms of Service may be sent to:

Misipasta LLC
Brooklyn, New York
Email: info@misipasta.com

For order-related questions, please include your order number.